FAQs

Rentals Back to Top +

Can I Buy Lighting Fixtures From You?

Yes of course! We deal mostly in rentals however there are always fixtures that we would be willing to part ways with. We also have access to any and all major lighting manufactures should you need a fixture special ordered. 

How Do I Pay For My Rental?

We accept checks or credit cards. 

If you plan on paying by credit card over the phone, we will need to send you a credit card authorization form to be filled out and returned. 

How Do I Receive the Fixture I'm Renting?

Most accounts pickup their rentals from our showroom on the corner of 11th Avenue and 48th Street on the West Side in Manhattan. We are more than happy to ship your rental to you as well via third-party (FedEx,UPS). 

How Long Can I Rent A Light Fixture For?

As long (or as short) as you need it! We are very understanding that sometimes there are reshoots, locations repeated in future episodes. If plans change and you need to keep the fixture for longer, contact us and we will adjust your order accordingly. 

I Don't See What I'm Looking For On Your Website...

No problem, email us at info@cityknickerbocker.com with a description of what it is you're after and we can send you pictures of what we have in stock.

(or come visit our showroom and take a look for yourself). 

Who Do You Rents Light To?

Anyone and everyone for all kinds of needs. The core of our business is based on rentals to production companys who are producing television shows, movies, commercials, and theater shows. But we have also done work for retail stores, businesses, galla type events, fashion shows, and much more. 

Location Back to Top +

Can I Visit Your Showroom?

Yes! We encourage it! We are contstantly uploading inventory to our website, however our collection is always growing and changing. We are located on the intersecton of 11th Avenue and 48th street and are open from 8:30am to 5:00pm.

Account Management Back to Top +

I Want To Open An Account. How Do I Do That?

Great! We ask that you please email info@cityknickerbocker.com and we will send you our rental agreement and a credit card authorization form which need to be filled out and retutned to us. 

If you are working for a company that has a ST121 form, please provide that to us as well.

About City Knickerbocker Back to Top +

How Many Fixtures Do You Have In-Stock?

Oh man, we wish we knew the answer to that! If we had to guesstimate, it is between 10,000 and 15,000 fixtures. 

I Need a Fixture Repaired, Can You Help?

We would love to! Our in house craftsman can repair most lighting fixtures. We handle everything from rewiring a single electical socket to replacing broken arms or large chandeliers. 

If possible, it would be best to bring the fixture in to our shop so we can get an idea of what we're working with. If you're not able to, please send pictures via email to info@cityknickerbocker.com. 

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